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Frequently Asked Questions

View any listings below to find help and support for that topic.

Aftercare

Q Can I buy a power brush from you?
Q Do you offer a works guarantee?
Q What should I do if my artificial lawn blades flatten?
Q What kind of maintenance is involved with an artificial lawn?
Q Can weeds grow in an artificial lawn?
Q Is there a guarantee on the product?

Artificial Grass

Q Can you use artificial grass as a driveway?
Q Can fake grass be used indoors?
Q Is artificial grass affected by cold weather?
Q What's the difference between in-fill and non in-fill grass?
Q What is artificial grass made of?
Q Are artificial lawns fireproof?

Cleaning & Maintenance

Q How do you clean artificial grass?
Q How do I hoover fake grass?
Q Can I hoover artificial grass?
Q Is maintenance necessary?

DIY

Q Which side of the tape do you glue?
Q How do you stick grass onto decking?
Q What kind of nails do you use?
Q How do you stick down a Trulawn?
Q Do you sell the sub-base materials?
Q What widths does the grass come in?

Dogs & Pets

Q Can Zeolite stop working?
Q Can weeds grow in Trulawn Zeolite?
Q Is Trulawn Zeolite safe for children?
Q How much Trulawn Zeolite infill is required for my lawn?
Q Do you have to replace Trulawn Zeolite?
Q Will Trulawn Zeolite affect the drainage?

Environment

Q Is artificial grass badger proof?
Q Can I have artificial grass and still encourage wildlife in my garden?
Q Is artificial grass harmful to the environment?
Q How does artificial grass save water?
Q Can artificial grass solve a mole infestation?

Home & Family

Q How can artificial grass help people get outdoors?
Q Isn’t artificial grass just for lazy people?
Q Can you place furniture on an artificial lawn?
Q Can you lay artificial grass indoors?

Installation

Q Can you install artificial grass on top of roof-felt?
Q Can you lay artificial grass on concrete?
Q Do Trulawn offer a finance option?
Q Do Trulawn offer any other landscaping services?
Q What is a Trulawn Partner?
Q Can you lay artificial grass directly onto grass?

Putting Greens

Q Can I buy the putting green flags and cups on their own?
Q Can you include the cups and flags in a putting green installation?
Q How much do Trulawn Putting Greens cost?
Q How do you maintain a Trulawn Putting Green?
Q What is the lifespan of a Trulawn Putting Green?
Q How long does it take to install a Trulawn Putting Green and what is involved?

Schools & Education

Q Are your products suitable for school sports?
Q Is artificial grass suitable for schools?
Q Is artificial grass suitable for nurseries?
Q Can artificial grass be laid on a playground?
Q Do you have surfacing to meet critical fall heights?
Q Will Trulawn carry out a risk assessment?

Sports

Q Do football clubs use natural or artificial grass?

Trade

Q Can I become a Trulawn Franchise?
Q Do you sell installation accessories?
Q Do you provide next day delivery?
Q Can I become a reseller of Trulawn's products?

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