Skip to Content

Trulawn Help

Wondering about an order, our products, or anything Trulawn? This is the place to start. Find the answers you need from our help and support pages below. Or give our helpful customer support a call on 0800 2100 461.

QUESTION

What is Trulawn Zeolite?

ANSWER

Most owners will not experience any smells with their artificial grass, but Trulawn Zeolite has developed for the small number who do due to the health, diet, sex or breed of their dog. Trulawn Zeolite is a natural infill which can be added to the top of artificial grass to neutralise and prevent odours occurring from pet urine. The infill looks and feels like a very small granule, and it rests at the bottom of the pile.

How does it work? The molecular structure of the granules attracts and absorbs the odorous component of urine, preventing it from turning into a gas and making a smell. The odorous component is then flushed away by heavy rainwater, restoring the granule to normal. For more Trulawn Zeolite information, read our other FAQ’s for more detail.

If your artificial grass is intended for family use with your pet, we recommend that you follow some aftercare guidance on keeping your grass hygienic through picking up pet mess and washing the area.

Did that answer your question?

No? If you have a question that you’ve not been able to find the answer to, you can ask us directly and help us improve our frequently asked questions.