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Trulawn Help

Wondering about an order, our products, or anything Trulawn? This is the place to start. Find the answers you need from our help and support pages below. Or give our helpful customer support a call on 0800 2100 461.

QUESTION

Does installation include the removal of the existing lawn?

ANSWER

Trulawn will start by removing existing grass to between 55-70mm of the top layer, depending on the ground conditions. This is a standard for all our installations and saves you a lot of pre-work trouble!

We will also take this excess waste away with us so that you are not left with a mess to deal with. Any skip that is required will be included as priced in our service, not left to you to arrange, and pay for separately.

In some cases where there are large trees or bushes in the desired lawn area, we may ask that these be removed before work takes place.

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